hvaji Frequently Asked Questions

Creating an hvaji account takes under two minutes. Visit hvaji.org, tap the registration link, and enter your mobile number, a password, and your currency preference (BDT). You must be at least 21 years old to register. A verification SMS is sent to your mobile — enter the code to activate your account and start playing immediately. Only one account is permitted per person.

hvaji uses a standard KYC process to verify your identity. You will need to upload a copy of your National ID card (NID) or passport, along with a selfie holding the document. For withdrawals above a set threshold, proof of your registered payment method — such as your bKash or Nagad account number — may also be required. Verification is normally completed within 24 hours of submission.

On the hvaji login page, tap Forgot Password and enter the mobile number linked to your account. A one-time reset code is sent by SMS — enter it, set a new password, and log back in. If you no longer have access to the registered mobile number, email [email protected] with proof of account ownership and our team will assist you through a manual reset.

No. hvaji enforces a strict one-account-per-player policy. Opening duplicate accounts — under your own name or any other name — violates our Terms and Conditions and will result in all duplicate accounts being closed. Any balance or bonus funds held in duplicate accounts may be forfeited. If you have accidentally created a second account, contact support immediately to resolve it without penalty.

To close your hvaji account permanently, email [email protected] from your registered mobile number or email address and clearly state your intention to close the account. Withdraw any remaining balance before submitting the closure request. Once closed, all login access is removed. hvaji retains certain account and transaction records for legal compliance purposes for a defined period after closure, as detailed in the Privacy Policy.

hvaji accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. For most players in Bangladesh, bKash and Nagad are the fastest options — funds credit to your hvaji account within minutes of a confirmed transfer. Bank transfers via Dutch-Bangla Bank, BRAC Bank, Islami Bank, and Sonali Bank are also supported, though bank transfer processing times are typically longer than mobile wallet options.

A bKash deposit on hvaji typically credits to your account within 1 to 5 minutes of a confirmed transfer. If your deposit has not appeared after 15 minutes, first check your bKash transaction history to confirm the payment went through successfully. If bKash shows a completed transaction but the funds are missing from your hvaji balance, contact support with the bKash transaction ID for manual verification and resolution.

The minimum withdrawal amount on hvaji is ৳500. Withdrawals are processed back to the same payment method used for your most recent deposit where possible — so a Nagad deposit means a Nagad withdrawal. Most withdrawal requests are completed within 1 to 24 hours. During peak periods this may extend slightly. Standard withdrawals carry no hvaji platform fees, though your mobile wallet provider may apply their own charges.

Log in to your hvaji account, go to the cashier section, and select Withdrawal. Choose Nagad as your method, enter the amount (minimum ৳500), and confirm the Nagad mobile number linked to your profile. Submit the request and you will receive a confirmation notification. Funds typically arrive in your Nagad wallet within 1 to 12 hours. Ensure your KYC verification is complete before requesting a withdrawal, as unverified accounts may experience delays.

hvaji charges no platform fees on deposits or standard withdrawals. However, your mobile financial service provider — bKash, Nagad, or Rocket — may apply their own transaction charges as part of their standard service. We recommend checking your provider's current fee schedule before initiating a transfer. Bank transfer fees, where applicable, are set by the issuing bank and are outside hvaji's control.

hvaji offers a full sportsbook covering cricket, football, kabaddi, tennis, and basketball, with cricket being the standout category for Bangladeshi players. You can bet on BPL, IPL, T20 World Cup, ICC tournaments, and bilateral series featuring the Bangladesh Tigers. Markets include match winner, top batsman, total runs, over/under, and live in-play betting on selected matches throughout the season.

Yes. hvaji is fully optimised for mobile play with no app download required. The entire casino — including live dealer tables, slots, fishing games, and bingo — runs directly in your mobile browser on both Android and iOS. The experience mirrors desktop quality, with touch-friendly controls and fast load times that work well even on 4G connections common across Dhaka, Chittagong, Sylhet, and other cities in Bangladesh.

Yes. All games on hvaji are sourced from certified providers such as Pragmatic Play and Evolution Gaming, whose titles use independently audited Random Number Generators (RNG). This ensures every spin, card draw, and live dealer result is genuinely random. RTP percentages for slot titles are published by their respective providers and are not modified by hvaji. Fair play is a non-negotiable standard on the platform.

The minimum bet on cricket at hvaji is ৳50 per selection, making it accessible for casual players who want to follow a BPL or Bangladesh Tigers match without committing large sums. Maximum bet limits vary by market type and match — pre-match maximums are generally higher than live in-play caps. Check the bet slip for the specific maximum applicable to your chosen market before confirming your stake.

Yes. Your hvaji account gives you access to every product on the platform — sports betting, live casino, slots, fishing games, and bingo — all under one login. There is no need to create separate accounts for different game types. Your wallet balance is shared across all sections, so you can move freely between a BPL cricket bet and a live roulette table without any additional steps.

hvaji offers a welcome bonus to newly registered players on their first deposit. The exact match percentage and maximum bonus amount in BDT are displayed in the promotions section at the time of registration. All welcome bonuses are subject to wagering requirements before bonus-derived winnings can be withdrawn. Read the full bonus terms carefully before opting in to understand the rollover conditions and any game restrictions.

A wagering requirement is the number of times you must bet your bonus amount before any winnings generated from that bonus become withdrawable. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in qualifying bets before those winnings can be withdrawn. Progress is tracked in real time in your hvaji account dashboard. Some game types may contribute at a reduced rate — always check the specific promotion terms.

Yes. All bonuses on hvaji carry an expiry date by which the wagering requirement must be completed. The expiry window varies by promotion — typically between 7 and 30 days from the date the bonus is credited. If you do not meet the wagering requirement before the bonus expires, both the bonus amount and any bonus-derived winnings are removed from your account. Each active bonus expiry date is visible in the bonus section of your hvaji account.

Your original deposit is not locked by a wagering requirement — only the bonus funds and winnings directly generated from those bonus funds are restricted. If you choose to withdraw your deposit before completing the wagering requirement, the active bonus and any bonus-derived winnings will be forfeited at that point. Your real-money balance and your bonus balance are always shown separately in your hvaji account so you know exactly where you stand.

hvaji is a safe and reliable online betting platform that applies SSL encryption to every session and transaction. All games are provided by certified studios with independently audited RNG systems. Player funds are held separately from operational accounts, and withdrawal requests are processed reliably. hvaji operates with player safety as a core priority, underpinned by strict 21+ age verification and active responsible gaming tools.

The minimum age to register and play on hvaji is 21 years old. This rule applies to all users in Bangladesh and is enforced at account registration through our KYC verification process. If we discover at any point that a player is under 21, their account will be suspended immediately and any remaining balance returned. We strongly encourage parents and guardians to use parental controls on shared devices to prevent underage access to the platform.

Log in to your hvaji account and navigate to the Responsible Gaming section within your account settings. From there you can set daily, weekly, or monthly deposit limits in BDT. Once set, a limit takes effect immediately and cannot be increased until a cooling-off period has passed — but you can reduce it at any time without a waiting period. Setting a deposit limit is one of the most effective ways to manage your spending and keep gambling enjoyable on hvaji.

To request self-exclusion from hvaji, email [email protected] from your registered address and clearly state that you wish to be self-excluded along with your preferred duration — 6 months, 1 year, 2 years, or permanent. Our team will verify your identity and apply the exclusion promptly. During the exclusion period your account is suspended and you cannot log in, deposit, or place bets. If gambling is negatively affecting your life, please reach out without hesitation — our support team is here to help, without judgment.